Thank you for shopping with Tiranga. We strive to ensure that you are satisfied with your purchase. If you are not completely satisfied, please review our refund policy below.
1. Eligibility for Refunds
To be eligible for a refund, you must:
- Request the refund within [7 days] of receiving your product or service.
- Provide proof of purchase, such as a receipt or order confirmation.
- Return the item in its original condition and packaging (if applicable).
2. Non-Refundable Items
Certain items are non-refundable, including:
- Gift cards
- Downloadable software products
- Opened or used products, unless defective
3. Refund Process
To initiate a refund:
- Contact our customer service team at [Your Email Address] or [Your Phone Number].
- Provide your order number and the reason for the refund request.
- Follow the instructions given by our team for returning the item (if applicable).
4. Processing Time
Once your return is received and inspected, we will send you an email to notify you of the status of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original payment method within [10 days].
5. Shipping Costs
Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund amount.
6. Exchanges
If you would like to exchange a product for a different size or color, please follow the return process above and place a new order for the desired item.
7. Changes to Policy
We reserve the right to modify this refund policy at any time. Changes will be effective immediately upon posting on this page.
8. Contact Us
For questions regarding our refund policy, please contact us at [Your Email Address] or [Your Phone Number].
Thank you for choosing Tiranga! We appreciate your business.